Frequently Asked Questions
Everything you need to know about PACT Outdoors gear and services.
What is the typical shipping timeframe for orders?
Standard shipping usually takes 3-5 business days within the continental US. Expedited shipping options are available at checkout for those needing their outdoor gear sooner.
What is your return policy for apparel and gear?
We offer a 30-day return policy on all unworn, unwashed items with original tags attached. Please ensure the product is in its original packaging to qualify for a full refund.
How do I determine the right size for me?
Each product page features a detailed sizing chart. We recommend measuring a similar garment you own that fits well and comparing it to our specifications for the best fit.
Are PACT Outdoors products sustainably made?
Yes, we prioritize eco-friendly manufacturing. Our collection utilizes recycled materials and organic cotton wherever possible to minimize our environmental footprint.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary based on the destination country.
How should I care for my technical outdoor clothing?
To maintain the integrity of technical fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using fabric softeners or bleach.