Returns & Exchanges
At PACT Outdoors, we want you to be completely satisfied with your gear; if your purchase doesn't meet your expectations, you can return or exchange unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure tracked and secure transit.
- 3.Package Your Gear
Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for shipment.
- 4.Drop Off and Refund
Hand your package to the designated carrier; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.